Frequently Asked Questions

Product Information

Tate & Lawson’s Size and Style Guide provides customers with the measurements for every size in each of the different styles. It also outlines the key characteristics of each style in the range.

Tate & Lawson constantly review fabrics emerging from the European market.  They have a philosophy of providing customers with variety, so new fabrics will be continually introduced into the range..

As well as providing fabric variety, Tate & Lawson also provide women with a number of style options. Women have different fitting requirements and the style range takes these differences into account. New styles are currently being designed and will be introduced into the range in the coming months.

Yes. Get some colleagues together and Tate & Lawson will be happy to come to your workplace for a complimentary lunchtime or after work fitting session. To make arrangements, please Contact Us.

It is always important to follow the care instructions on the inside of your shirt to ensure you get the most out of your Tate & Lawson garment.  These care instructions are also available to view in the Size and Style Guide section.

Subscribe to the Tate & Lawson Mailing List to be the first to hear about new fabrics, styles and promotions.

Delivery and Shipping

Domestic Shipping

Domestic delivery costs are $15 when purchasing 1-2 shirts, or up to 3 sets of cufflinks only; $25 for 3-4 shirts; $40 for 5-6 shirts and if purchasing 7 or more shirts please Contact Us and we shall arrange a special rate for delivery.  All prices are inclusive of GST.

International Shipping

We currently do not ship outside of Australia.

Deliveries are typically dispatched within 1 business day.  All items are sent via Express Post to domestic customers. Depending on where you live in Australia, you should expect to receive your order within 2 – 5* working days of placing your order.

Once Tate & Lawson has dispatched your item you will receive an email confirming the postage of your goods.

* All attempts will be made to honour these delivery times, however in exceptional circumstances this may not be possible, in which case the delivery will be made at the soonest possible time thereafter.

If your delivery address is in Australia and your order hasn’t arrived after 7 working days please Contact Us. Tate & Lawson will investigate this further and will contact you on the phone number or email you have provided.

We currently do not ship outside of Australia.

Refunds and Exchanges

Yes. Simply complete the Refund/Exchange form that you receive with your order and return to Tate & Lawson within 7 days of receipt. Specify if you would like a refund or an exchange, along with the other requested information.

Then simply post the item/s back to the Reply Paid address specified on the Refund/Exchange form.  Please note, in the case of Exchanges while Tate & Lawson will cover the cost of postage from the customer back to us, the customer will be responsible for the cost of posting the newly requested item from Tate & Lawson to their delivery address.

For more detailed information on the Refund and Exchange Policy, please refer below.

Tate & Lawson offer customers free return postage for the refund or exchange of goods within 7 days of receipt. Your item/s will be exchanged or refunded providing that they are in their original condition, are unworn, have not been washed and all tags are still attached to the garment. Please ensure the completed Exchange/ Refund form is included with all returns.

To exchange a purchase please return the goods and all original packaging to the address listed on the Exchange/Refund form. We will then post the new item/s that you have requested and your credit card will be charged or credited with any difference in price between the items. We will also charge the cost of re-posting the item/s to you.  This cost is consistent with our posting charges detailed in the Deliveries Section above (ie. $15.00 for 1-2 shirts, $25.00 for 3-4 shirts).

To refund a purchase simply return the goods and all original packaging to the address listed on the Exchange/Refund form and we will issue a refund, less the original cost of postage.

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